VarolioVarolio MCP

Tool Reference

Complete list of available MCP tools

Tool Reference

All tools are read-only and scoped to your workspace. Your workspace admin controls which tools are enabled.

Cases

search_cases

Search cases with filters.

ParameterTypeRequiredDescription
searchstringNoFree-text search query
statusopen | closed | archivedNoFilter by case status
templateCodestringNoFilter by case template code
myCasesbooleanNoOnly cases assigned to you
teamMemberCasesbooleanNoOnly cases assigned to your team
offsetnumberNoPagination offset

Returns up to 25 cases per request with a hasMore flag.

get_case_details

Get full details for a specific case.

ParameterTypeRequiredDescription
caseIdstringYesThe case ID

get_case_threads

Get all threads linked to a case.

ParameterTypeRequiredDescription
caseIdstringYesThe case ID

Threads

search_threads

Search email threads with filters. Supports pagination via cursor.

ParameterTypeRequiredDescription
querystringNoText search query
sentimentpositive | negative | neutral | mixedNoFilter by AI-detected sentiment
urgencylow | normal | high | immediateNoFilter by AI-evaluated urgency level
tagsstring[]NoFilter by AI-generated tags (e.g. ["shipping", "complaint"])
fromDomainstringNoFilter by sender domain (e.g. acme.com)
onlyUnreadbooleanNoOnly return unread threads
onlyRedFlaggedbooleanNoOnly return threads with negative signals
caseIdstringNoFilter threads linked to a specific case
limitnumberNoMax results to return (default 20, max 20)
cursornumberNoPagination cursor from a previous nextCursor response

Returns up to 20 thread summaries per call with hasMore and nextCursor for pagination.

get_thread_details

Get full details for a specific thread including messages.

ParameterTypeRequiredDescription
threadIdstringYesThe thread ID
inboxIdstringYesThe inbox ID

list_recent_threads

List the most recent threads in your current inbox. Supports pagination via cursor.

ParameterTypeRequiredDescription
limitnumberNoMax threads to return (default 10, max 15)
fromEmailstringNoFilter by sender email address
sinceHoursAgonumberNoOnly show threads updated in the last N hours
sentimentpositive | negative | neutral | mixedNoFilter by AI-detected sentiment
urgencylow | normal | high | immediateNoFilter by AI-evaluated urgency level
tagsstring[]NoFilter by AI-generated tags
fromDomainstringNoFilter by sender domain
onlyUnreadbooleanNoOnly return unread threads
onlyRedFlaggedbooleanNoOnly return threads with negative signals
cursornumberNoPagination cursor from a previous nextCursor response

Returns threads sorted by most recent first with hasMore and nextCursor for pagination.

Search across all workspace data (cases, threads, messages, organizations).

ParameterTypeRequiredDescription
querystringYesSearch query
typesstring[]NoFilter by result type

Organizations

query_organizations

Search and list organizations in the workspace.

ParameterTypeRequiredDescription
searchstringNoSearch query
offsetnumberNoPagination offset

get_organization_cases

Get all cases for a specific organization.

ParameterTypeRequiredDescription
organizationIdstringYesThe organization ID

Productivity

get_my_action_items

Get your pending action items across all cases.

No parameters required.

get_deadline_alerts

Get upcoming deadline alerts for your cases.

No parameters required.

get_recent_updates

Get recent updates and changes across the workspace.

No parameters required.

get_stakeholder_activity

Get recent activity from key stakeholders.

ParameterTypeRequiredDescription
stakeholderEmailstringNoFilter by stakeholder

Utility

ping

Check MCP server connectivity and auth status. Returns your name, role, and workspace.

No parameters required.

AI Tools

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