Tool Reference
Complete list of available MCP tools
Tool Reference
All tools are read-only and scoped to your workspace. Your workspace admin controls which tools are enabled.
Cases
search_cases
Search cases with filters.
| Parameter | Type | Required | Description |
|---|---|---|---|
| search | string | No | Free-text search query |
| status | open | closed | archived | No | Filter by case status |
| templateCode | string | No | Filter by case template code |
| myCases | boolean | No | Only cases assigned to you |
| teamMemberCases | boolean | No | Only cases assigned to your team |
| offset | number | No | Pagination offset |
Returns up to 25 cases per request with a hasMore flag.
get_case_details
Get full details for a specific case.
| Parameter | Type | Required | Description |
|---|---|---|---|
| caseId | string | Yes | The case ID |
get_case_threads
Get all threads linked to a case.
| Parameter | Type | Required | Description |
|---|---|---|---|
| caseId | string | Yes | The case ID |
Threads
search_threads
Search email threads with filters.
| Parameter | Type | Required | Description |
|---|---|---|---|
| search | string | No | Free-text search query |
| inboxId | string | No | Filter by inbox |
| status | string | No | Filter by thread status |
| offset | number | No | Pagination offset |
get_thread_details
Get full details for a specific thread including messages.
| Parameter | Type | Required | Description |
|---|---|---|---|
| threadId | string | Yes | The thread ID |
| inboxId | string | Yes | The inbox ID |
list_recent_threads
List the most recent threads across your accessible inboxes.
| Parameter | Type | Required | Description |
|---|---|---|---|
| limit | number | No | Max threads to return (default 20) |
Search
full_text_search
Search across all workspace data (cases, threads, messages, organizations).
| Parameter | Type | Required | Description |
|---|---|---|---|
| query | string | Yes | Search query |
| types | string[] | No | Filter by result type |
Organizations
query_organizations
Search and list organizations in the workspace.
| Parameter | Type | Required | Description |
|---|---|---|---|
| search | string | No | Search query |
| offset | number | No | Pagination offset |
get_organization_cases
Get all cases for a specific organization.
| Parameter | Type | Required | Description |
|---|---|---|---|
| organizationId | string | Yes | The organization ID |
Productivity
get_my_action_items
Get your pending action items across all cases.
No parameters required.
get_deadline_alerts
Get upcoming deadline alerts for your cases.
No parameters required.
get_recent_updates
Get recent updates and changes across the workspace.
No parameters required.
get_stakeholder_activity
Get recent activity from key stakeholders.
| Parameter | Type | Required | Description |
|---|---|---|---|
| stakeholderEmail | string | No | Filter by stakeholder |
Utility
ping
Check MCP server connectivity and auth status. Returns your name, role, and workspace.
No parameters required.